The Product referred to in these Terms means any of the different size RapidChange magazines and the coding associated with the magazines that is necessary for use of a RapidChange magazine with your computerized numerical control (“CNC”) machine. You will receive access to coding upon your purchase of the RapidChange magazine, as further provided in these Terms.
The Company reserves the right to update or revise these Terms, its Product, coding, measurements, specifications, or pricing at any time, and you agree to be bound by any such future updates or revisions.
Purchase and Payment
The Product is available for purchase through the Company’s official retail website at https://rapidchangeatc.com.
To make an offer to purchase the Product, you must select the type of Product you wish to order, the quantity, and provide other relevant information as may be required by the Company. The total purchase price, including applicable taxes, shipping fees, and other applicable fees, will be displayed clearly during the online checkout process on our retail website. By completing the checkout process, you confirm your offer to purchase the selected Product(s) at the total amount specified and subject to these Terms.
Accepted payment methods for online orders will be those indicated on our website, which may include certain credit cards, debit cards, and other online payment options.
Upon your offer to purchase the Product, an order confirmation will be sent to the email address provided during the checkout process. This confirmation will include the details of your order and any relevant tracking information for the shipment of the Product(s).
You are responsible for reviewing the accuracy of any information provided during the completion of your offer to purchase the Product. Any discrepancies or changes should be communicated to our customer service team promptly via email at orderdesk@rapidchangeatc..com.
You acknowledge that placing an order through our retail website constitutes an offer to purchase the specified Product(s), subject to acceptance by the Company. We reserve the right to accept or decline any order in our sole discretion.
Online orders will be shipped via ground shipping by the United States Postal Service, subject to a shipping fee, or by any other carrier at the discretion of the Company and at the rate required by that carrier. Additional rates may apply for Alaska, Hawaii, Puerto Rico, or certain other destinations. You as the Buyer are responsible for shipping costs and fees. Your order confirmation will include relevant shipping information.
Purchasing the Product internationally often requires shipping and handling charges based on your destination country. The Company’s shipping and handling does not include any fees, tariffs, or taxes imposed on shipments entering the destination country, nor will the Company be liable or responsible for paying such fees, tariffs, or taxes. You agree to be responsible for such additional fees, charges, tariffs, and taxes required by your destination country.
Delivery & Risk of Loss
The Company will ship the Product to the Buyer’s single destination provided at checkout. Title and risk of loss passes to the Buyer upon delivery of the Product to the Buyer’s single destination. Buyer agrees to pay for transportation and shipping fees and expenses.
The Company’s expected shipment dates are advisory only, and the Company will not be held responsible or liable for these conditions or the way they may impact your production. Back orders will be shipped when they are available and by a carrier at the discretion of the Company. If the Product cannot be shipped to your international destination or extremely remote destination, please contact us directly via email at email@example.com if you would like to discuss other ordering options.
Please review the Product upon delivery to your destination and notify the Company immediately of any missing or incorrect parts, and we will make the correction. The Company does not accept any claims for shortages or errors after three (3) business days from the date of delivery.
Upon delivery of the Product to your destination, please review the Product for any damages that resulted during shipping. If the Product was damaged during shipping, please contact the Company immediately via email so that we can quickly address the matter. The Company will not accept any claims of damage after three (3) business days from the date of delivery.
All claims, including those based on the limited warranty in these Terms, are subject to review by the Company. We reserve the right to review all returned Products before the Buyer’s claim for a return is accepted and settled.
Items must be returned within 30-days of the date of the original purchase to be eligible for a return and must be clean, unused, unaltered, undamaged, and in a resalable condition. Further, all returns are subject to a 25% restocking fee and must be shipped to the Company’s address. It is the Buyer’s responsibility to pay for shipping costs when returning the Product to the Company. When returning a Product to the Company, the Buyer must include with the Product a copy of the original order and an explanation of the reason for the return. Further, when returning the Product to the Company, risk of damage and loss passes to the Company upon delivery of the Product to the Company’s address.
Following the Company’s review of the returned Product, and acceptance of the Buyer’s claim, subject to this Return Policy, the Company will process a return to the Buyer via the same payment method used to purchase the Product.
The Product will have to be configured to run the necessary tool change function on your CNC machine. To do so, the Company will provide access to coding to assist with this integration to your CNC machine. Upon the completion of your purchase of the Product(s), the Company will create an account for you and a link to that account will be sent to you via email requesting that you personalize the generic log-in information to finalize the completion of your account. Your account will serve as your membership to the Company’s specific documentation site at https://docs.rapidchangeatc.com. Through your personalized account, you will find general, suggested instructions for installing and integrating the Product with your CNC machine as well as downloads and other relevant information for all of the available coding. Any questions associated with establishing your account, accessing the materials, or installation and compatibility can be fielded via the Company’s email address at firstname.lastname@example.org or at our Discord server at https://discord.gg/76eArB6g8B.
You are granted a limited and non-exclusive license to access the documentation site for integrating the Product to your CNC machine, subject to, and in accordance with the terms and conditions of these Terms. All materials on the documentation site made available upon purchase of the Product cannot be sold, transferred, or used for any other purposes.
To provide you with a better user experience, the Company may provide you with suggested updates for improving the performance and reliability of the Product. Any updates will be made available via your account on the Company’s website. Any update provided by the Company will be subject to these Terms unless such update is accompanied by a separate set of terms, which will prevail.
The Product is intended to be used with CNC machines and as part of the CNC machining process, although, depending on the specific CNC machine, the Product may not be compatible. The Company does not guarantee that the Product will be compatible with your CNC machine. You acknowledge and agree that you take the risk and responsibility of ensuring that the Product will be compatible with your CNC machine prior to purchasing the Product.
You also acknowledge and agree that you take the sole risk and responsibility of the actual configuration, integration, and installation of the Product to your CNC machine. While the Company provides general, suggested information, instructions, and coding for the configuration, integration, and installation of the Product to your CNC machine, you agree that the Company does not take ultimate responsibility for the actual configuration, integration, and installation of the Product to your CNC machine and that you as the Buyer accept that risk and responsibility. As such, any accidents, errors, damages, or other impacts to your CNC machine or associated systems, softwares, attachments, or other associations that result from your configuration, integration, and installation of the Product to your CNC machine is at your sole risk and responsibility. Further, the Company shall not be responsible for any personal injury, death, or property damage resulting from your configuration, integration, and installation of the Product to your CNC machine.
Further, You acknowledge and agree that if you are using third-party software, or accessing third-party systems, in conjunction with your configuration ,integration, installation, or use of the Product, the Company will not be responsible or liable to you for your use of such third-party software or systems. Your use of third-party software and systems is at your own risk and responsibility and subject to any terms of the software and systems of that third-party. The Company holds no risk, responsibility, or liability for your use of any third-party software or system.
Except as otherwise expressly permitted by the Company, you shall not, nor allow any other person to, misappropriate or make other inappropriate use of the Product, including, but not limited to, alter, copy, reverse engineer, publicly disseminate, decompile, disassemble or create derivatives of the Product in any way.
You agree not to use the Product in the following ways: (1) copy or use any part of the Product beyond the scope of these Terms; (2) provide to third parties, or allow third parties to use the whole or part of the Product without obtaining the Company’s written consent; (3) use the Product in a deceptive way or for deceptive purposes; (4) remove any intellectual property declarations or prompts contained in or with the Product; or (5) perform other improper or illegal acts.
If you wish to provide recommendations regarding problems with the Product (“Feedback”), you hereby agree to grant the Company an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit such Feedback in any manner and for any purpose with no duty to make any payments or notice to you for such exploitation.
You also agree that you shall only use the Product in compliance with all applicable laws and regulations of the country or region in which you reside or use the Product. Before purchasing or installing the Product, you as the buyer are cautioned to do so in accordance with any and all prescribed federal or state or local law, regulation, or industry guidance, and any other applicable codes or regulations relating to the use of automatic tool changers. Further, you are responsible for following all applicable federal or state or local law, regulation, or industry guidance when operating the Product. The Company will not be responsible for how the Product is configured, integrated, installed or used. This Product may include or require electrical wiring as part of its configuration, integration, and installation to your CNC machine. If the Product includes any electrical wiring or requires the installation of any electrical wiring for its use, you take sole responsibility and risk for such configuration, integration, and installation. If the Product includes or requires electrical wiring, it should be installed and wired by a licensed electrician following all applicable codes, and the Company takes no responsibility for accidents, errors, impacts, property damage, personal injury, or death resulting from improper electrical wiring as part of the configuration, integration, installation, and use of the Product.
Unless otherwise provided by the Company, the Company warrants the Product it manufactures for a period of 90 days to the original purchaser from the date of purchase. Items not manufactured by the Company are limited to their own manufacturer’s warranties. The Company’s warranty policy for the Product is limited to the Product being free from defects in materials and workmanship under normal conditions of storage, handling, and use during this warranty period and any and all warranties that may be implied by law, including any merchantability or fitness, for any particular purpose, are hereby limited to the duration of this written warranty.
The Company does not warrant or represent that the Product complies with the provisions of any law or regulation unless it so warrants. Further, this warranty does not apply to defects due directly or indirectly to misuse, negligence, accidents, abuse, repairs, alterations, improper wiring or lack of maintenance, and the Company shall in no event be liable for death, injuries to persons, or damage to property, or for incidental, contingent, special, or consequential damages arising from the use of the Product. In no event shall the Company’s liability under this warranty policy exceed the purchase price paid for the Product.
While the Company makes every effort to accurately represent its Product and prices, it reserves the right to make changes to the Product and prices at any time. The Company also reserves the right to change the Product’s design and specifications at any time in an effort to achieve better quality products for its customers.
Unless otherwise provided by the Company, all information presented on the Company’s website is the sole property of the Company.
Disclaimer of Warranties
EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, YOU ACKNOWLEDGE THAT THE PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. NEITHER THE COMPANY, ITS MEMBERS, ITS EMPLOYEES, ITS LICENSORS OR AFFILIATES, NOR THE INTELLECTUAL PROPERTY HOLDERS MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, COMPLETENESS, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THERE IS NO WARRANTY BY THE COMPANY OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT THE PRODUCT WILL BE COMPATIBLE WITH YOUR COMPUTERIZED NUMERICAL CONTROL MACHINE OR ANY OF ITS RELATED EQUIPMENT OR ASSOCIATIONS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE SELECTION OF THE PRODUCT TO ACHIEVE YOUR INTENDED RESULTS AND FOR THE INSTALLATION, USE, AND RESULTS OBTAINED FROM IT. LABELING ON THE PRODUCT AND PACKAGING IS INTENDED SOLELY FOR COMPLIANCE WITH APPLICABLE LAW, AND THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, THAT ARISE FROM SUCH LABELING OTHER THAN AS REQUIRED BY APPLICABLE LAW.
Limitation of Liability
THE PRODUCT IS DESIGNED AND INTENDED TO BE USED WITH COMPUTERIZED NUMERICAL CONTROL MACHINES. THE COMPANY WILL NOT TAKE ANY RESPONSIBILITY FOR PRODUCT USE PROBLEMS CAUSED BY ABUSE, MISUSE, NEGLIGENCE, ACCIDENTS, MISUNDERSTANDING, ALTERATION, REPAIRS, OR UNAUTHORIZED MODIFICATION. UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ITS MEMBERS, EMPLOYEES, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY LOST PROFITS, REVENUE, SALES, DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, PROPERTY DAMAGE, PERSONAL INJURY, DEATH, INTERRUPTION OF BUSINESS, LOSS OF BUSINESS INFORMATION OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, ECONOMIC, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR USE OF THE PRODUCT WITH YOUR COMPUTERIZED NUMERICAL CONTROL MACHINE, ITS RELATED EQUIPMENT, OR ANY ASSOCIATIONS WITH ITS USE, AND THE COMPATIBILITY OF THE PRODUCT WITH SUCH, INCLUDING ANY THIRD PARTY’S USE OF THE PRODUCT, IS ENTIRELY AT YOUR OWN RISK, FOR WHICH THE COMPANY SHALL NOT BE LIABLE FOR ANY AND ALL CLAIMS, DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF SUCH USE. IT SHALL BE AT YOUR RESPONSIBILITY TO ENSURE THAT THE PRODUCT MEETS YOUR SPECIFIC REQUIREMENTS AND SPECIFICATIONS AND IS COMPATIBLE TO YOUR MACHINE, ITS PROCESSES, DIMENSIONS, FEATURES, ATTACHMENTS, EQUIPMENT, ASSOCIATIONS, AND CAPABILITIES BEFORE PURCHASE OF THE PRODUCT OR USE OF THE PRODUCT. THE COMPANY SHALL NOT BE HELD LIABLE FOR ANY USE OF THE PRODUCT IF USED WITH COMPUTERIZED NUMERICAL CONTROL MACHINES TO REPRODUCE MATERIALS THAT ARE COPYRIGHTED OR INTELLECTUAL PROPERTY TO WHICH YOU DO NOT OWN OR ARE NOT ENTITLED TO AND MAY ONLY BE USED IN THE PROCESS OF PRODUCING MATERIALS TO WHICH YOU ARE AUTHORIZED OR LEGALLY PERMITTED TO PRODUCE IN THE COMPUTERIZED NUMERICAL CONTROL MACHINING PROCESS.
Acceptance of Terms
Technical support for the Product can be requested by visiting our website at https://docs.rapidchangeatc.com/contact-us or by emailing us directly at email@example.com The Company also maintains a Discord server for the sole purpose of providing technical support. Upon purchase of the Product, you will receive an invitation to our Discord server as well as a membership account to our documentation website.
Except as otherwise expressly provided in these Terms, the Company is not obligated to provide any technical support for the Product described in these Terms, other than those required by law. No oral or written information or opinion given by the Company or its authorized representatives constitutes any warranty.
Contacting Greilick Industries
Reservation of Rights
The Company owns and retains all rights and titles to its Product and any visual interfaces, graphics, logos, designs, firmwares, coding, services, online and printed materials, and all other elements of the Product and the contents of its website and reserve any other rights not expressly granted to you by these Terms. All content, photos, videos, or any other material of the Company’s website is the property of the Company, and you shall not use such unless otherwise agreed to by the Company. The Product and the Company’s website content shall not be reproduced, published, or copied, unless the Company grants prior written permission.
All claims and disputes arising under or relating to these Terms are to be settled by binding arbitration in Grand Traverse County in the state of Michigan or another location mutually agreeable to the parties. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees. An award of arbitration may be confirmed in a court of competent jurisdiction. These Terms will be governed by and construed in accordance with the substantive laws of the State of Michigan without regard to conflict of laws rules.
These Terms constitute the entire agreement between you and the Company governing your use of the Company’s website, purchase of the Product, and configuration, integration, installation, and use of the Product and supersedes any prior agreements between you and the Company relating to the use of the Product.